Privacy Policy

Effective Date: July 20, 2026  ·  Last Updated: July 20, 2026

Overview

Professional Balance, LLC (“Professional Balance,” “we,” “us,” or “our”) operates the website at professional-balance.com (the “Site”). We take the privacy of our visitors and clients seriously. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using this Site, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

Information you provide directly

When you submit the contact form on our Site, we collect:

• Your first and last name
• Your email address
• Your business name (optional)
• The service(s) you are inquiring about
• The message you submit

We do not collect payment information, Social Security numbers, or financial account credentials through this Site.

Information collected automatically

When you visit our Site, certain information is collected automatically by our hosting provider (GoDaddy) and any analytics tools in use, including:

• Your IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring URL (the page you came from)
• Device type and operating system

This information is collected in aggregate and is not linked to your identity unless you have also submitted a contact form.

Cookies

Our Site may use cookies — small text files stored on your device — to support basic site functionality. We do not currently use advertising cookies or third-party tracking cookies for behavioral advertising purposes. Google Fonts, loaded from Google’s servers, may set its own cookies subject to Google’s privacy policy.

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2. How We Use Your Information

Information collected through this Site is used solely to:

• Respond to your inquiry or consultation request
• Communicate with you about services you have requested
• Improve the performance and content of the Site
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.

Opting Out of Communications

If you receive email communications from us and no longer wish to, you may opt out at any time by visiting our Unsubscribe page or by using the unsubscribe link included in any email you receive from us. We process opt-out requests within 10 business days.

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3. How We Share Your Information

We share your information only in the following limited circumstances:

Service providers. We use third-party services to operate the Site, including GoDaddy (web hosting and email delivery). These providers access your information only as necessary to perform services on our behalf and are contractually required to protect it.

Legal requirements. We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Professional Balance, our clients, or the public.

Business transfer. If Professional Balance is acquired, merged, or its assets are transferred, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Site if this occurs.

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4. Data Retention

Contact form submissions are retained in our email inbox for as long as necessary to respond to your inquiry and maintain records of client communications. If no engagement results from an inquiry, we do not retain your information indefinitely. You may request deletion of your information at any time by contacting us at the address below.

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5. Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or loss. Our Site uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We strongly recommend that you do not submit sensitive financial information — such as account numbers, Social Security numbers, or tax identification numbers — through the contact form on this Site. Such information should be shared only through secure, agreed-upon channels established during a formal client engagement.

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6. Third-Party Links

Our Site may contain links to third-party websites, including our LinkedIn company page, Facebook page, Google Calendar booking link, and QuickBooks-related resources. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

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7. Children’s Privacy

This Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly.

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8. Virginia Consumer Data Protection Act (VCDPA)

If you are a Virginia resident, you may have rights under the Virginia Consumer Data Protection Act, including the right to:

• Access the personal data we hold about you
• Correct inaccuracies in your personal data
• Delete personal data we have collected from you
• Opt out of the sale of personal data (we do not sell personal data)

To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to verifiable requests within 45 days as required by law.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

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10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have a privacy concern, please contact us:

To unsubscribe from email communications, visit our Unsubscribe page. We process opt-out requests within 10 business days.

Professional Balance, LLC
Email: info@professional-balance.com
Phone: (571) 740-9232
Website: https://professional-balance.com/contact/